Help centre

While sign-ups are closed, click “Notify me” to join the waiting list. Once sign-ups open, you can create an account with email or Google.

Go to Settings > Account & Security, then click “Send link”. An email will be sent to you.

Go to Settings > Profile. You can edit your name, photo, phone and bio.

In Settings > Notifications, enable or disable each notification type according to your preferences.

Click “List my venue” in the navigation. Fill in the 4-step form and submit your request.

Each venue is reviewed by our team within 48 hours before it is published. You'll be notified by email.

In Dashboard > My reservations: you can edit or cancel your request there until its date has passed. If it has already been accepted, the change must be approved by the host. Any trouble? Write to us via the contact form.

Spotwee does not process online payments yet. Today the platform connects guests and hosts - payment, if any, is arranged directly between you. In-platform payments will come later: Spotwee will then charge the host a 10% commission on each booking paid online; guests pay no fees.

Use the form below or write to us at contact@spotwee.com. Reply within 24 hours.

Write to us immediately at contact@spotwee.com with the subject “Security”. Our team handles these requests as a priority.